How to Manage Your Team on GoJammin

GoJammin lets you invite team members to jointly manage events. Two roles are available with different permission levels. Team management is available only to users with the Administrator role.

Roles and permissions

GoJammin has exactly two roles for team members:

Administrator

Administrator users have full access to events and account settings.

An Administrator can:

• Manage events and products
• Edit account and organizer settings
• Invite, edit, and deactivate team members
• Manage billing information and payments

Organizer

Organizers can only manage events and products. They cannot manage users, account settings, or billing information.

An Organizer can:

• Create and edit events
• Manage products (tickets)

An Organizer does not have access to account settings, team management, or billing information.

Inviting a team member

To invite a new person to your team in GoJammin, follow these steps:

1. 1

   Go to account settings and click the “Users” tab

2. 2

   Click the “Invite User” button at the top of the page

3. 3

   In the “Invite Team Member” dialog, enter the “First Name” (required), “Last Name” (optional), and “Email” (required) of the person you’re inviting

   
4. 4

   Select a “Role” — “Administrator” (full access) or “Organizer” (events and products only). Administrator is selected by default. Each option displays a description of permissions

5. 5

   Click “Invite Team Member” to send the invitation by email

6. 6

   After sending, you’ll see a confirmation: “[Name] will receive an email shortly” — the new person will appear in the table with “Invited” status

   

Users table

The User Management page displays a table of all team members with the following columns:

• User — avatar with initials, full name, and email address
• Role — badge with icon: Administrator (shield icon) or Organizer (person icon)
• Last Login — date of last login, or “Never” for users who haven’t logged in yet
• Status — colored badge: Active (default), Invited (orange), or Inactive (red)

Next to each user, you’ll find an action menu (three dots) with the following options:

• Edit User — always available, opens the edit dialog for the team member’s details and role
• Resend Invitation — available only for users with “Invited” status, resends the invitation email
• Revoke Invitation — available only for users with “Invited” status, cancels the pending invitation (displayed in red as a dangerous action)

Editing and deactivating team members

Editing a team member

Click the action menu (three dots) next to the selected user and choose Edit User. In the edit dialog, the following fields are available:

• First Name and Last Name — can be edited
• Email — read-only. Description below the field: “Users can change their email in Profile Settings.”
• Role — choose Administrator or Organizer (locked for the account owner)
• Status — Active or Inactive. Visible only for users who have accepted the invitation (not shown for “Invited” status). Locked for the account owner.

For users with “Invited” status, a message is displayed: “This user is not active because they haven’t accepted the invitation.”

Deactivating a team member

To revoke access for a team member without removing them from the list, change their Status to Inactive in the edit dialog. Inactive users cannot log in — they effectively lose access to the organizer dashboard.

Revoking an invitation

If an invited user hasn’t accepted the invitation yet, you can revoke it. Click the action menu (three dots) next to the user with Invited status and select Revoke Invitation. This will cancel the pending invitation.