Everything you need to create and manage events on GoJammin
Set up your account and publish your first event
A complete guide to your first steps on GoJammin — from creating your account to publishing your event with tickets.
Learn how to create your first event on GoJammin step by step — from the name and category to dates and description.
Learn how to create tickets and products on GoJammin — from free passes to paid tickets, donations, and tiered products.
Learn how to connect your Stripe account with GoJammin to accept ticket and product payments. A step-by-step guide through the entire verification and setup process.
Review the Getting Started checklist and publish your event to make it visible to attendees. A guide through the whole process — from preparation to LIVE status.
Handle orders, attendees, check-in, and day-to-day operations
Get to know the Event Dashboard — your command center. Learn what the statistics, charts, and setup checklist mean.
Learn how to browse orders, filter by status, export data, and manage the details of each order on GoJammin.
Learn how to browse the attendee list, filter by status and ticket type, manually add attendees, and manage their tickets in the GoJammin dashboard.
Promo codes, registration questions, page customization, and taxes
Learn how to quickly create a copy of an existing event using the duplication feature — copy data, tickets, and settings in one click.
Create discounts, access codes for hidden tickets, and special offers for your event attendees — learn how to configure and share promo codes.
Learn how to add custom questions to the checkout form — collect information from attendees using 7 field types, set requirements, and export answers.
Manage your profile, team, payouts, and account preferences
Learn how to update your personal profile, change your password, configure the account name and currency, and set default organizer preferences in GoJammin Studio.
Track your revenue, download CSV reports, and learn how the Stripe payout cycle works — from ticket sale to bank transfer.
Learn how to invite team members, assign Administrator and Organizer roles, and manage access to the GoJammin Studio dashboard.
Venues, seating plans, and assigned-seat ticketing — everything you need to run an event with reserved seats.
Learn how seated events work on GoJammin — what venues, plans, and categories mean, and what you'll need to start selling tickets with assigned seats.
Venues are the physical places where your events happen. Set them up once, and reuse them across every event at that location.
The seating plan is the visual map of your venue. Use the built-in Designer to draw rows, sections, and pricing categories — then save and reuse it across events.