How to Set Up Taxes and Fees on GoJammin

GoJammin allows you to configure custom taxes and fees that are automatically added to ticket prices. You can create taxes (e.g., VAT) and fees (e.g., service fee), assign them to products, and choose how the price is presented to buyers.

This article shows where to find tax and fee settings and how they affect what buyers see. Configuration takes place in three locations: at the account level, the product level, and the event level.

Creating taxes and fees (account level)

At the account level, you define all taxes and fees that can later be applied to your products. This is the central management location — here you create, edit, and delete tax entries.

1. 1

   Go to account settings, then open the “Taxes and Fees” section

   
2. 2

   Click “Add Tax or Fee” to open the creation form

3. 3

   Choose the Type — “Tax” (e.g., VAT, GST) or “Fee” (e.g., booking fee, service fee)

4. 4

   Choose the Calculation Type — “Percentage” (percentage of product price, e.g., 23% VAT) or “Fixed Amount” (flat amount per product, e.g., $5)

5. 5

   Enter a Name (e.g., “VAT” or “Service Fee”) and the amount — up to 100 for percentages, any value for fixed amounts

6. 6

   Optionally add a Description and enable the “Apply this tax/fee to all new products” toggle to automatically add this entry to every new product

   

Assigning taxes and fees to products

Each product (ticket) can have its own set of taxes and fees. If you enabled the “apply to all new products” option, default entries will already be selected. You can change them individually for each product.

In the product editor, expand the “Taxes, fees, visibility...” section. In the “Taxes and Fees” field, you’ll see a multi-select dropdown with all available taxes and fees, grouped by type (Tax / Fee). Select or deselect entries to apply to this product.

If you want to add a new tax or fee without leaving the product editor, click the “Create Tax or Fee” link — the creation form will open directly in the editor.

Price display mode (event level)

At the event level, you decide how the price with taxes and fees is presented to buyers. You’ll find this setting in the “Miscellaneous Settings” section in the event editor.

The “Price Display Mode” field offers two options:

• “Include tax and fees in price” (INCLUSIVE) — buyers see a single total price that includes all taxes and fees
• “Show taxes and fees separately” (EXCLUSIVE) — buyers see the base price plus a breakdown of taxes and fees added on top

Calculation examples

The examples below show how tax and fee configuration affects what buyers see.

Example 1: Ticket with VAT and service fee

Assumptions: base ticket price $100, VAT 23% (type: Percentage), service fee $5 (type: Fixed Amount).

EXCLUSIVE mode (show separately): buyer sees “$100 + $23 VAT + $5 service fee = $128”.

INCLUSIVE mode (include in price): buyer sees “$128 (including $23 VAT and $5 service fee)”.

The total is identical in both modes — only the presentation differs.

Example 2: Platform fee handling

Assumptions: ticket price $100, platform fee 2%.

“Pass fee to buyer”: buyer pays $102.04, organizer receives $100.

“Absorb fee”: buyer pays $100, organizer receives approximately $98 (fee deducted from payout).

Platform fees

In addition to your own taxes and fees, every event is subject to GoJammin platform fees. Platform fee settings can be found in the “Platform Fees” section in the event settings.

On this page, you’ll see your plan name and platform fee rate (percentage + fixed amount). The “Fee Handling” field lets you choose:

• “Pass fee to buyer” — the buyer pays more, the organizer receives the full ticket price
• “Absorb fee” — the buyer sees a clean price, the fee is deducted from the organizer’s payout

The sample ticket price calculator on the settings page shows in real time: Ticket Price, Platform Fee, Buyer Pays, and You Receive. This lets you check how the selected fee handling mode affects the final price before publishing the event.

Your own taxes and fees (defined in account settings) are independent of platform fees. Tax configuration is done in the “Taxes and Fees” section in account settings, not in event settings.

For more about configuring tickets and prices, see the article “Tickets and Pricing”. For information on connecting your account with the payment system, see the article “Stripe Payments”.