How to Connect Stripe for Payments on GoJammin

To receive payments for tickets sold on GoJammin, you need to connect your account with Stripe — a secure payment platform powering millions of businesses worldwide. This is a one-time setup, after which all future payments will automatically go to your account.

1. 1

   Go to the Account tab and select Payment Settings

2. 2

   Find the “Payment Processing” section and click the Connect with Stripe button

   
3. 3

   GoJammin will redirect you to stripe.com — fill in the identity verification form and provide your business details

4. 4

   Enter the bank account details where you’d like to receive payouts from ticket sales

5. 5

   After completing the verification, Stripe will automatically redirect you back to GoJammin

6. 6

   If the connection was successful, you’ll see a green confirmation icon and an Open Stripe Dashboard button

7. 7

   If the verification wasn’t completed, click Finish Stripe Setup to continue the process

The entire Stripe connection process usually takes a few minutes. However, Stripe may need 1–2 business days to fully verify your account — you can continue setting up your event in the meantime.

After connecting Stripe

Once your Stripe account is successfully connected to GoJammin, you’ll have access to several important features:

• VAT Settings — after a successful connection, a VAT configuration dialog may appear. This applies to organizers in the European Union. Fill in the details according to your business’s tax profile.
• Platform Fees — a platform fee is charged on each transaction. You can find the current rates in the Payment Settings section of your account.
• Stripe Dashboard — from GoJammin, you can open the Stripe Dashboard by clicking the Open Stripe Dashboard button. There you’ll find detailed information about transactions, payouts, and billing.

Troubleshooting

If you run into issues while connecting Stripe, here are the most common situations and how to resolve them:

Stripe Documentation

For detailed information about identity verification (KYC) requirements, business types, and documents needed in your country, visit the official Stripe documentation.

What’s next?

Great! You’ve connected your Stripe account and can now accept payments. The last step is publishing your event so it’s visible to attendees. Head to the guide: How to Publish Your Event on GoJammin.