How to Use the Event Dashboard on GoJammin

The Event Dashboard is your command center — you’ll find all the key information about your event in one place. After selecting an event from the list, you’ll immediately see a greeting “Welcome back, [name]” along with an overview of key metrics, charts, and the setup checklist.

In this article, we’ll walk you through each section of the dashboard — explaining what the numbers and charts mean, and showing you where to find detailed information about orders, attendees, and more.

Statistics tiles — 6 key metrics

At the top of the dashboard, you’ll see six statistics tiles summarizing the most important data about your event. Each tile updates automatically in real time.

1. 1

   Attendees tile — shows the total number of registered attendees for your event. Icon: group of people.

   
2. 2

   Products Sold tile — total number of tickets and products sold. Icon: shopping cart.

3. 3

   Refunded tile — total refund amount (in the event currency). Icon: credit card with arrow.

4. 4

   Gross Sales tile — total gross revenue from sales (in the event currency). Icon: banknote.

   
5. 5

   Page Views tile — number of views of your event page. Icon: eye.

6. 6

   Completed Orders tile — number of orders with “Completed” status. Icon: receipt.

   

Charts — Sales and Revenue

Below the statistics tiles, you’ll find two interactive charts that visualize sales data over time. Both charts display daily data.

Product Sales chart

The first chart — Product Sales — is an area chart showing three daily data series:

• Completed Orders — how many orders were fulfilled each day
• Products Sold — total number of tickets and products sold per day
• Registered Attendees — how many new attendees registered each day

Revenue chart

The second chart — Revenue — displays financial data in your event’s currency:

• Total Fees — total service fees
• Gross Sales — total gross revenue from sales
• Total Tax — total tax charged
• Total Refunded — total amount of refunds issued

Setup checklist

If your event is not yet fully configured, a checklist with two action items will appear on the dashboard:

1. Publish Event — click the Publish button to make your event visible to potential attendees. Until the event is published, it won’t appear in search results or on the GoJammin website.
2. Connect Payment — click the link to /account/payment to set up Stripe and start accepting online payments for tickets.

What’s next?

Now that you know your Event Dashboard, it’s time to dive into the details of event management. Here are the next articles in this series:

• Managing Orders — browse orders, filter by status, export data, and manage the details of each order
• Managing Attendees — browse the attendee list, filter by ticket and status, add attendees manually
• Check-in — creating check-in lists, scanning QR codes, and managing entries
• Refunds and cancellations — how to process a refund or cancel an order