How to Manage Your Account Settings on GoJammin

In this article, you’ll find everything about managing your account in GoJammin Studio. We cover three areas of settings: personal profile (name, email, password), account settings (name, currency, timezone), and organizer settings (default event preferences, address, email templates).

Each of these areas is accessible in a different part of the organizer dashboard — below we show you exactly where to find each option and how to configure it.

Personal profile

The profile page contains your personal data and preferences. You’ll find it by clicking your avatar in the top menu and selecting Manage Profile.

Personal information

On the Profile tab, you can edit your personal data and regional settings. Here are the steps:

1. 1

   Click your avatar or name in the top navigation and select “Manage Profile” from the menu

2. 2

   Make sure you’re on the “Profile” tab — it’s the default tab when the page opens

3. 3

   In the “Personal Information” section, enter your first name in the “First Name” field and last name in the “Last Name” field

4. 4

   To change your email address, enter the new address in the “Email” field — the system will send a verification message to the new address

   
5. 5

   In the “Regional Settings” section, select the “Timezone” from the dropdown list and set the interface “Language” (changing the language will refresh the page)

6. 6

   In the “Communication Preferences” section, check or uncheck the “Receive product updates from GoJammin” option

7. 7

   Click the “Update Profile” button to save all changes

Changing your password

To change your password, go to the Password tab on the profile page:

1. 1

   Click the “Password” tab next to the “Profile” tab

2. 2

   Enter your current password in the “Current Password” field

3. 3

   Enter a new password in the “New Password” field and repeat it in the “Confirm New Password” field

4. 4

   Click “Change Password” to save the new password

   

Account settings

Account settings define the default values for your events. You’ll find them in the Account section of the management dashboard. The subtitle reads: “Manage account details and default settings.”

Available fields:

• Account Name — the name displayed on event pages and in emails to attendees.
• Currency — the default currency for new events. You select it from a searchable dropdown list.
• Timezone — the default timezone for new events.

After making changes, click Save Settings.

Organizer settings

The Organizer Settings page contains additional preferences that affect how your events work. Below we describe three operational sections: default event settings, address, and email templates.

Default event settings

This section lets you set default values that are automatically applied when creating new events. Each of these options can be overridden in a specific event’s settings.

• Default Attendee Information Collection — determines whether attendee data is collected “Per Ticket” (each ticket requires separate details) or “Per Order” (the buyer’s details apply to all tickets in the order).
• Show Marketing Consent Checkbox by Default — a toggle that decides whether a marketing consent checkbox appears during ticket purchases.
• Enable Attendee Self-Service by Default — allows attendees to edit their own details (e.g., name, last name) after purchasing a ticket.

Address

The Address section contains the organizer’s default address. Data from this section can be used as the default location for new events. Available fields:

• Office or Venue Name, Address Line 1, and Address Line 2
• City, State or Region, Postal Code
• Country — from a searchable dropdown list

Email templates

In the Email Templates section, you can customize the content of messages sent automatically to attendees — purchase confirmations, event reminders, and other notifications. Each template can be edited, previewed, and restored to its default version.