Intercultural Training for the Hospitality Industry (HORECA)
Practical intercultural skills for hospitality teams to improve guest relations.
Brak zaplanowanych terminów
O wydarzeniu
Intercultural Training for the Hospitality Industry (HORECA)
Date: 24.02.2026
Time: 10:00–15:00
Cost: 500 PLN (lunch included)
Registration: bogdangalazka@yahoo.com
To register, please provide your full name and, if an invoice is needed, the invoicing details.
Instructors:
- Jolanta Sobiesiuk
- Dr. Bogdan Gałązka
The training is aimed at the HORECA sector and anyone for whom managing a team in an increasingly intercultural work environment is a challenge. The workshops are addressed to managers, team leaders, and hospitality staff who have direct contact with guests.
About the training
The intercultural training is intended for hospitality teams working in culturally diverse environments – both in relations with guests and within team cooperation. Participants will learn practical tools to support communication, build relationships, and effectively manage cultural diversity in daily work.
Training objective
To strengthen intercultural competencies that support good communication, professional guest service, and effective collaboration in hospitality teams.
Topics covered:
- what culture and intercultural competence are
- dimensions of cultures and their importance in daily work
- cultural differences in communication and professional behaviors
- leadership and the role of the leader in different cultures
- working in an intercultural team
Training outcomes
Participants will better understand cultural differences, be able to respond with greater awareness and flexibility, and cooperate more effectively within teams and with guests from different countries.
Instructor – Jolanta Sobiesiuk
A translator (sworn translations – French; general translations – Italian, English, Russian), intercultural and anti-discrimination trainer, facilitator and local education coordinator at the Local Tourist Organization LOT Nad Bugiem.
Instructor - Dr. Bogdan Gałązka
Chef and restaurateur, food historian specializing in historical reconstructions of medieval and late Renaissance cuisine. For thirteen years he was co-owner of the Gothic Restaurant located in Malbork Castle. He currently runs Stolica Café in the Kinoteatr Iluzjon space, the seat of the National Film Archive in Warsaw. Winner of the Traditional Cuisine Chef of the Year 2019 award granted by Gault & Millau Polska. Author of academic and popular science articles and three cookbooks.
The organizer reserves the right to cancel the training if the minimum number of participants is not reached.
GoJammin nie prowadzi sprzedaży biletów
Zakup biletu odbywa się na stronie oficjalnego dystrybutora, a ceny i dostępność podlegają jego warunkom. Zalecamy bezpieczne zakupy u oficjalnych dystrybutorów oraz kontakt z organizatorem.
500 PLN
Lokalizacja
500 PLN
